Privacy Policy

Effective Date: September 22, 2025

At TellByte, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, engage with our services, or communicate with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, project details, and any information you voluntarily provide through forms, proposals, or contracts.
• Technical Information: IP address, browser type, operating system, device identifiers, referral URLs, and browsing activity collected automatically through cookies, analytics tools, and server logs.
• Project & Contract Information: Details you provide regarding business goals, RFPs, contracting requirements, compliance documentation, or other project-related materials.
• Payment & Billing Information: When applicable, we collect payment details, billing addresses, and related financial data to process transactions securely.

2. How We Use Your Information

We use your information for purposes including:

• Delivering proposals, quotes, and project services.
• Responding to inquiries and providing customer support.
• Improving website functionality, user experience, and security.
• Meeting compliance requirements for government and enterprise contracting.
• Processing transactions and sending invoices.
• Sending marketing updates or newsletters (only if you opt in).

3. Legal Basis for Processing

Where applicable under GDPR and other privacy laws, we process your personal data on the following bases:

• Your consent.
• Performance of a contract with you.
• Compliance with legal obligations.
• Legitimate business interests such as service improvement and security.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share data only in the following limited cases:

• With trusted third-party vendors and subcontractors who assist in delivering services (e.g., hosting, analytics, support).
• With government agencies or contracting authorities as required for RFPs, compliance, or contract execution.
• To comply with legal obligations, regulations, or lawful requests.
• In the event of a business transfer (e.g., merger, acquisition, asset sale).

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include:

• Encrypted communications (SSL/TLS).
• Access controls and role-based permissions.
• Cyber liability insurance and security audits.
• Secure storage of sensitive documents.

6. Data Retention

We retain personal information only as long as necessary for:

• Fulfilling the purposes outlined in this Policy.
• Meeting contractual or legal obligations.
• Resolving disputes and enforcing agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and obtain a copy of your personal data.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict processing of your data.
• Withdraw consent at any time for data processed on that basis.
• File a complaint with your local data protection authority.

To exercise these rights, contact us at info@tellbyte.com.

8. Cookies & Tracking Technologies

TellByte uses cookies, pixels, and analytics tools (such as Google Analytics 4 with Consent Mode) to:

• Analyze website usage.
• Improve site performance and security.
• Measure marketing effectiveness.

You can adjust cookie preferences in your browser settings.

9. International Data Transfers

If you access our services outside the United States, note that your data may be transferred to and processed in the U.S. where data protection laws may differ. We apply appropriate safeguards to protect personal data transferred internationally.

10. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

11. Children's Privacy

TellByte's website and services are not directed toward individuals under 13. We do not knowingly collect personal information from children. If you believe a child has provided data, contact us immediately.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updates will be posted on this page with a new "Effective Date."

13. Contact Us

If you have questions or concerns regarding this Privacy Policy, contact us: